I really love this place, amazing people... Full day tour was not enough actually... Machu Picchu Peru Travel Agency was the best, very accommodating staff. I will be back soon for sure!!!!
Everything about this travel agency and guides they provided were perfect! They made sure we saw and experienced everything we came for, while accommodating my special needs throughout the trip. I would highly recommend them.
I cannot speak more highly of this company. very professional and reliable. i recommend them to anyone!
I had been previously and did not think it possible to do it well in a day. I was wrong! Travelling with my sister who has disabilities, we no only did it but did it well! We had 3 connections to make, from hotel in Cuzco to train station to being met in Machu Piccu for the tour. The connections were like clockwork. Every aspect of the trip including the car to the train station included detailed explanation and stops for breathtaking points of interest - all at the initiative of our driver. Our guide in Machu Picchu was outstanding in his knowledge and passion. We even invited him to lunch so we could experience more. I would say the experience far exceeded my expectations.
An excellent organization, it was our first time in Machu Picchu and we enjoyed it very much, we had an unforgettable experience, friendly treatment, the guide in Machu Picchu was excellent and what I liked the most was the personalized attention. Thanks for everything
My first time in Machu Picchu , and I had great expectations. I was picked up promptly from the hotel by Percy, (very friendly guy), After the long train ride on the Inca Rail train, I arrived in Aguas Calientes at 9 am. I was told I would join my tour group there, but the person that picked me up at the station told me that I would have a different guide and I was supposed to wait at the plaza . I waited for about an hour, and when I finally see the new guide, he told me to wait for another guide, so I was switched again. I didn't leave the town until around 11 am. We finally arrived in MP at 11:30 am. My new guide was unaware that my entrance ticket was for the morning session. I only had 30 minutes to get in!, we he realized this, he told me to go on and enter on my own while the rest of the group , which had afternoon tickets, was using the restrooms and taking their time.
So there I was by myself, taking pictures and trying to make the best of it,
I eventually found the group an hour later, but the rest of the tour was also a disappointment. The guide barely explained things to us, also he would skip important places when they were occupied by other groups. After an hour and a half he left us on our own. We were advised to leave the site early enough so we wouldn't miss our train back to Cusco.
The return train suffered mechanical issues half way .We were stranded for an hour and a half. We didn't make it back until well after 9pm. (We were supposed to arrive at 7:30 pm), Thankfully my driver Percy waited for me. (Thank you, Percy).
He waited for me in the rain while other drivers left.
Machu Picchu is a wonderful place and I wish I would have had a more positive experience. I think every paying customer deserves to be treated with consideration and respect , no matter if it is a single person or a group.
I did not have a way of communicating with the Company's representative, Tania, during the day, since my phone didn't work in Peru.
Es fundamental el rol del guía en la visita a Machupichu!
El guía sabía muchisimo sobre la historia, fue muy interesante!
Fue un viaje muy hermoso el tour q tomamos fue genial fuimos 7 personas tomamos un tours privado para nosotros todo lo q nos ofreció nos cumplió . La atención muy buena el chófer y el guía muy buen trato con mucha amabilidad nos llevaron a un almuerzo buffet muy pero muy bueno todo muy rico gracias Tania por todo lo bonito que pasamos un buen servicio.