Terms & Conditions
Terms & Conditions

Terms & Conditions

INQUIRY NOW

Check our Reservation Policies to book and confirm any program by group or individually. The information below is required and must be sent to us via our reservation form, including the following information: Full name as it appears on your passport valid for the dates of his tour; address and telephone number; current email; nationality; birthdate; sex; occupation; Flight dates and times of arrival in Peru and Cusco; any medical restriction, or diet; Special interests according to the service required

Payment methods.

Machu Picchu Peru Travel requires a deposit of 40% of the total cost of the program chosen at the time of booking in order to work your reservation in advance. The balance must be paid 01 day before the start of the program. All payments must be made to our bank account or via the method of payment agreed at the time of booking. (Visa, Paypal, etc.)

IMPORTANT:

Reservations must be made with due notice; for example, the Inca Trail 4 days / 3 nights is in high demand during the year and recommend that you make your reservation as soon have our confirmation of the availability of spaces.

ACCOMMODATION IN SINGLE ROOM:

Prices are based on double accommodation; but it can provide simple accommodation at an additional cost.

CANCELLATIONS:

Based on our experience, a percentage of bookings may be canceled by clients before their program begins due to unforeseen circumstances. Cancellation penalties for services depend on the date the cancellation is made, as detailed below:

Note: Once the purchase of the Machu Picchu entrance ticket or the Inca Trail permit is confirmed, any cancellation will result in a charge equal to the total cost of the entrance ticket or permit.

  • 45 days or more before the start date of the service: Only bank fees will be charged, and the rest of the deposit will be refunded. (This excludes the Inca Trail permit and Machu Picchu entrance ticket, which are non-refundable.)
  • 44–30 days before the start date of the service: 40% of the deposit will be retained and will not be refunded.
  • 29–16 days before the start date of the service: 50% of the deposit will be retained and will not be refunded.
  • 15–7 days before the start date of the service: 80% of the deposit will be retained and will not be refunded.
  • 6–0 days before the start date of the service: 100% of the deposit will be retained and will not be refunded.

A SPECIAL NOTE REGARDING CANCELLATIONS OF INCA TRAIL RESERVATIONS:

Leading by different walks payments include Inca Trail 4 days / 3 nights; Inca Trail 2 days / 1 night; Salkantay 5 days / 4 nights. The costs of these walks are not returnable, and include entrance tickets to the Inca Trail, porters, cooks, and tickets for the train. This is because the services are booked and paid at the time the reservation is why the required deposit is not refundable done.

NO SHOW (NO SHOW)

Machu Picchu Peru Travel is not responsible for the failure to submit customer because of delay or cancellation of your flight.
Machu Picchu Peru Travel is not liable for damage or loss of luggage, accidents, unforeseen expenses, unavoidable delays, services provided by third parties or direct causes beyond our control. In the unfortunate event of the failure by unforeseen reasons, the company will provide a certificate to the client for processing with your insurance company.

Important note: In the event that the customer leaves the tour for any reason whatsoever extra expenses are the responsibility of the customer and the company is not liable for any refund.

IMPORTANT:

  • The hotel booking is subject to availability of spaces.
  • Prices do not include IGV for Peruvian passengers.

Note: You can check the rates for this tour with hotels of category 3, 4 & 5 *. for inquiries Or write to info@machupicchuperutravel.com or machupicchuperutravel@hotmail.com

DISCOUNTS:

Peruvian tourists with valid ID and passport tourists with Andean Community (Colombia, Ecuador and Bolivia) get a discount of USD 25.00 in the tour cost.
Foreigners Tourists International Student Card (ISIC card) get USD 25.00 discount on the cost of the tour.
Special discounts for groups of more “05 people” info@machupicchuperutravel.com or machupicchuperutravel@hotmail.com

HUAYNAPICCHU:

To climb the mountain Huayna Picchu, there is a limit of 400 people per day, we recommend booking in advance.
Once the entrances for the mountain is exhausted, there is no option to get income.
The cost to climb this mountain is $ 60.00 USD, it should be increased to the total cost of the package.